How to Write and Quote a Cleaning Job: Tips and Tricks for Accurate Estimates

Appropriate cleaning quotations are crucial to running a successful cleaning business.

So, while you may assume having more clients is enough to keep things afloat in your business, the industry is notorious for being price sensitive.

You must consider apparent and hidden expenses that may affect your revenue down the line. This will keep you from bidding incorrectly and losing money in business.

Here's a comprehensive guide to up your revenue and ensure you're paid well for your hard work - after all, quoting right is all it takes to get there.

How Do You Write & Quote a Cleaning Job Tips & Tricks

Things to Consider When Quoting a Cleaning Job

A quotation refers to a formal document presented to a prospective client.

Since cleaning services vary per commercial and residential setting, there are no fixed quotations for different jobs. Therefore, you must consider several factors to ensure you don't bid low and harm your revenue.

Here's how to quote correctly and scale your business.

Hourly Rate

Most cleaners keep the hourly rate in mind. Say, for instance, $30 per hour. They'll take this hourly rate and subtract the employee's rate of $25, concluding their overall profit ($5) per hour.

There's nothing wrong with that calculation. But surprisingly, that's what makes cleaners bankrupt.

The calculation sums up the gross profit and overlooks the net profit. Therefore, before concluding your profit, consider the following factors.

  • Rental costs of the building
  • The expense of cleaning equipment and tools
  • Petrol costs
  • Cleaning uniform costs
  • Number of employees
  • Office Supplies
  • Marketing expenses

Excluding these factors when making a cleaning quotation can result in a massive loss. Make sure you ask your accountant to consider the abovementioned factors when calculating your business's costs.

The final quote should include the hourly rate you pay your employees and your business operational costs to set realistic profit estimates.

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Conduct Market Analysis

Knowing the market condition helps understand customers and their needs and learn about competitor activity. As a result, cleaning companies can boost their marketing game and make informed decisions.

What's more, it helps you price your services accurately. For instance, you may need more window cleaning services in your location.

In that case, you can offer your services at a premium rate and benefit your business.

Check Competitor Pricing

Quoting right doesn't mean setting extravagant prices. You must assess the price points of your competitors in the industry and pick a pricing strategy accordingly.

Also, a few companies believe that reducing operational costs will increase profit. However, it can do the exact opposite. Here's why.

Say you lowered your staff and chemical costs. This will make it challenging to retain your employees - after all, hiring a skilled cleaner is no walk in the park. Even worse, client complaints will follow up due to low-quality services.

So, minimising operational costs will do more harm than good. Make sure you set optimal prices while taking a reasonable profit home.

Checking Out Cleaning Supply Stores

Another way to set a professional quotation is to visit janitorial supply stores and gather relevant information.

Cleaning supply stores have adequate knowledge to enlighten you about cleaning services and pricing strategies, saving you time down the road.

Since they'll look forward to adding you to their loyal customer base, they'll be more likely to assist you with any information you need regarding the cleaning business.

Charging a Fixed Rate

Though charging clients a fixed rate helps determine the profit you make monthly and lets customers budget accordingly, it has a downside.

For instance, you may do an extensive task at a low price. Likewise, your clients may feel they were charged more for a particular job requiring less time.

Considering Awards for Cleaners

Cleaners make around $29.64 per hour in Australia. That rate only considers a little experience. After all, rarely do cleaners have over 20 years of experience.

Also, besides the per-hour pay, consider the payout in taxes for superannuation and workers.

Superannuation refers to the contribution paid to eligible employees for a future pension. The fixed income of employees determines the superannuation amount.

Generally, the Australian Government has set a 10% Super Guarantee Rate for workers' income. Employers must make these payments quarterly. If your cleaning business has over 20 employees, you'll make the payments online via a clearing house.

Chemical and Supply Costs

You must consider two things before calculating the supply costs:

  • Does the customer want you to bring your own supplies like cleaners and toilet paper? If yes, you must include them in the quote. Estimating the rate initially will be tricky, but it will get easier with time.
  • Secondly, determine whether the client wants you to use sustainable products during the cleaning. If yes, make sure you include them in the quote.

Parking

This is one of the most overlooked expenses when making quotes. Although most job sites offer cheap parking, others may charge more.

So, knowing how much you have to pay for parking is critical, especially when a few job locations have high rates. For instance, parking on specific Melbourne streets will cost you around $16 per hour.

So, if a cleaning job takes around 3 hours, it will significantly affect your profit since you'll pay $48 for parking the company vehicle.

While parking costs do not make a difference for your client, they impact your overall revenue. So, consider them in the quote to avoid taking a massive chunk off your profit.

Type of Cleaning

Cleaning tasks vary per client. So you cannot set a specific quote for each job.

We can divide cleaning into two types of work.

Extensive Cleaning

This cleaning requires more work, so you must consider it when making a quotation. For instance, cleaning at a Restaurant can be daunting, especially if you have to do it in the morning.

Likewise, cleaning at a construction site also requires extensive work. You must consider the safety precautions like White Cards that may add to the costs.

Technical Cleaning

These cleaning services typically include floor scrubbing, sweeping, and washing and require the cleaner to be skilled.

However, because of the job's time-consuming nature, it deserves better pay than typical cleaning rates.

Consider the following questions to determine the effort needed to nail the job.

  • Does the task require stripping and sealing of floors?
  • Does the client need thorough window rinsing?
  • Do you need to perform carpet extraction?

Job Size

When quoting your cleaning services, the job size is yet another thing to consider. This may include considering the following factors.

  • The number of storeys you need to clean
  • The size of each storey (how many square feet?)
  • Are there any elevators?
  • The walking time to each site
  • Can you keep your cleaning supplies on each level? In other words, does the client provide cleaning storage?

Although most of these questions can be answered over a phone call, nothing beats the efficacy of visiting the site and checking everything in-person.

It will help you curate an accurate checklist when making job estimate meetings. Go through each aspect of the job to learn about the time and money you'll need to complete the work.

Make sure you include everything in the checklist:

  • Sweeping
  • dusting
  • mopping
  • furniture cleaning
  • laundry
  • cleaning appliances
  • making beds
  • carpet cleaning
  • cleaning litter boxes

Enlisting all the duties will help you set an accurate cleaning quote and maximise profit.

Taking Orders

Considering the appropriate medium to take orders is another thing to consider.

As a rule of thumb, avoid taking orders over a phone call. That's partly because your potential client may fail to convey the precise details about the job, how much work is required, and how long it will take.

Committing to a cleaning quote without knowing the exact job details can lead to a massive loss. So, make sure you plan an in-person meeting or visit the site to get an estimate.

Timing

The time of the day also significantly affects the amount you'll make by the end of the day. For instance, labour done in PM generally costs more than services required at night.

So, ensure to check the timing before bidding. Also, feel free to inform the client that your cleaning quote will modify due to changes in the timing.

Although this is understandable, mentioning it beforehand mitigates confusion and allows for a seamless job process.

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Get our FREE Comprehensive Start-Up guide, complete with a checklist, business card template, pricing calculator and Invoice template.

How Do You Write a Quote for Cleaning?

Choosing a suitable cleaning services quote template that is personalised for your business is essential. Opt for an easily understandable quotation template. Plus, remember to include different sections highlighting various details of the cleaning quote.

Once you finalise the template, it's time to fill in the information to encourage your client to take action.

  • Business Name. Your business name serves as an identity. Ensure to include your legal company name, especially if you're freelancing - it helps build authority.
  • The business logo communicates your business ownership and values. You must have one to stand out among your competitors and make your brand recognisable. Make sure you include it on your quote template.
  • Business Address. Write an accurate business address with contact information like an official business email and number.
  • Quotation Number. Include a unique quotation number to refer to the document when communicating with your client.
  • Date. Mention the date when you created the quotation.
  • Client Details. Include your client's name and tax identification number (if any)
  • Description of Your Services. This section deserves all your attention since it will highlight the services you want to sell to your customer. Carefully fill in the information and mention your service charges, including the applicable taxes.
  • Terms and Conditions. Mention all the terms and conditions for the cleaning quote. Make sure also to include the validity of your cleaning services. For instance, a quote might be valid for three weeks or 21 days.

When to Follow Up After the Quotation?

Give your potential customers a few days before you follow up. Three business days will do.

However, if your client confirms they'll revert to you on a specific date, a gentle reminder via email will help after the due date passes.

Although you can check on them over a phone call, email is generally a preferred medium to communicate professionally.

Conclusion

Bidding lower than competitors might seem tempting to a cleaning business owner. However, it may backfire because you'll compromise your service quality to compensate for the discount.


Always remember that clients are willing to pay higher for better quality. So, work on your quality to win more jobs and build a strong reputation in the industry.


Finally, once you receive acceptance for your cleaning quotes, ask your client to formalise them. In other words, more than verbal communication is needed. Getting it down on paper or email makes up for a safer option. It also comes in handy in the case of arbitration.

More To Explore

the Complete Cleaning Business Starter Kit

Get our FREE Comprehensive Start-Up guide, complete with a checklist, business card template, pricing calculator and Invoice template.