If you have your own cleaning business, you know how competitive the cleaning industry can get. Most businesses in this industry operate locally, making it hard for you to become the best residential cleaning business in your state.
Aside from the quality of service, the main thing customers look for in a maid service business is availability. They want someone to get to the location and do the job efficiently and swiftly. That is why advertising on a cleaning business software is the perfect thing to do for your business.
Such solutions take out the manual labour from most day-to-day operations, such as tracking employee hours, scheduling jobs, training your team, and communicating with clients. With automated tasks, field service teams can focus on staying available, saving money, and signing more contracts.
What You'll
Learn..
Below you’ll find Cleaning Business Software.
What is a Cleaning Business Software Solution?
Cleaning software's primary purpose is to simplify daily operations for a field service or maid service business. Each option on our list has varying features, but their fundamental system is the same.
After choosing a cleaning software solution for your business, you'll answer a few questions to ensure the dashboard perfectly suits your managerial style. Then, you can pick which services your business offers, tailoring your audience perfectly.
The key features offered by cleaning business software solutions include:
You can also keep employees alert by attaching memos to their designated tasks and sending notifications for regular company announcements.
the Complete Cleaning Business Starter Kit
Get our FREE Comprehensive Start-Up guide, complete with a checklist, business card template, pricing calculator and Invoice template.
10 Best Software For Cleaning Business
Here are the top 10 software solutions for field service businesses to consider.
TrustedCleaner
There's no doubt that TrustedCleaner is the ideal field service management platform for field service companies to organise and advertise their businesses. By allowing clients to search businesses by service type and state, this job management platform is the perfect fit for a small business hoping to get discovered.
You only need to list your small business on their website and wait for the verification process to complete. The final vetting process involves checking licences and qualifications, signing the customer charter, and an owner interview.
Then, TrustedCleaner will take care of your clients' searching, shortlisting, and verification. With their subscription, you can benefit from their Seal of Approval, a featured full-page profile, and a featured listing without any hidden fees.
Features
- Featured full-page profile
- Advertisements for small businesses
- No commissions
- Work order management
- Seal of approval and certification
Pricing
TrustedCleaner is free to use, except for its Seal of Approval and Certification fee, which advertises your business in their top-ranking local businesses.
You can also purchase their exclusive membership for a better chance at getting promoted, while small businesses can pay for additional advertisements on Trusted Cleaner's page.
Pros
Cons
Connecteam
Connecteam features everything you could need in cleaning business software and more. One of the main ways it aids improved efficiency is with accurate time-tracking tools. For example, the employee time clock app automatically clocks in as they arrive at the location.
Meanwhile, their scheduling tools help commercial field service businesses save a lot more time by copying past schedules, creating templates, and pre-setting recurring jobs. Managers can also maintain instant communication with their cleaners on the app's live chat.
Other than that, the endless list of forms and checklists on Connecteam allows maid service businesses to manage inventory, stay in uniform, and respond to PTO requests.
Features
- Automatic reminders and notifications
- Real-time forms and checklists
- Flexible employee scheduling and templates
- Route optimisation
- One-on-one and group chat
- Safety resources and policies
- Open, recurring, and ongoing jobs
pricing
Connecteam has a free plan and a 14-day trial, but their basic plan starts at 45 AUD.
Pros
Cons
Jobber
Jobber is best known for its pressure washing and cleaning services. However, its services also include carpet cleaning, window cleaning, commercial cleaning, and residential cleaning. Overall, it's one of the best places for field service companies to impress their clients.
Its customer relationship management (CRM) dashboard handles all client details to keep track of appointments, quote approvals, and invoice payments. In addition, the online booking feature allows customers to purchase services directly from Google search or Local Services Ads.
The best part about Jobber is its expense tracking tools, allowing employees to monitor job expenses on the field and get paid faster.
Features
- Invoicing and payment processing
- Team lead management
- Customer relationship management
- Job management
- Work order management
- Scheduling and dispatching
Pricing
Jobber has a free plan available along with a free 14-day trial, but their standard plan starts at 76 AUD.
Pros
Cons
ZenMaid
ZenMaid is the perfect platform for maid service businesses to advertise their services and expand their customer base. Their cloud-based system allows your team to access their schedules and client details online and offline.
Adding a client, appointment, or staff member to the dashboard is easy as a few clicks. The software is built by maid service owners, which is why it's perfectly tailored to any cleaning and maid services you can offer.
Their process works in two steps. First, the customer will request an appointment, and your team will schedule the job. Then, ZenMaid takes over, handling all work order management, client reminders, "on the way" alerts, follow-ups, and payroll distribution.
Features
- Work order management
- Scheduling and dispatching
- Sends payment reminders to customers
- Billing and invoicing
- Automated follow-ups after appointments
- Sends work orders to employees on the field
Pricing
Jobber has a free plan and 14-day trial, but their standard plan starts from 76 AUD.
Pros
Cons
Deputy
Deputy is the only effective online scheduling software you'll need, as its key features are a one-way ticket to improved productivity, more clients freed, and reduced employee oversight.
This all-in-one software solution tracks your budget, auto-fills shifts, monitors employee hours, finds replacements for unavailable cleaners, and more. This way, your staff can easily verify when and where they worked to get paid faster.
Deputy is an efficient platform on both the client and employee end, allowing them to request time off, track their hours, and receive critical updates. Managers can also benefit from reduced labour costs and fast scheduling.
Features
- Real-time attendance tracking
- Autofills shifts according to availability, profile, and pay
- Easy clock in and out
- Shift swapping management
- Alerts for unplanned schedule changes
- Media attachments for the latest announcements
Pricing
Deputy offers a 30-day free trial; their standard plan starts at 4 AUD per user. They don't offer a free plan.
Pros
Cons
DoTimely
Any maid companies hoping to advertise their carpet cleaning services should look at least DoTimely. This software focuses on helping maid services businesses manage their customer database, schedule jobs efficiently, distribute invoices, and collect payments.
If you have recurring appointments with regular customers, you can set them up once and let DoTimely handle the rest. Their packages and subscriptions also include vital features to track, remind, and auto-renew invoices.
Plus, you can count on DoTimely to automatically add extra charges for appointments made on holidays, weekends, after-hours, or places with additional pets. The best part about this solution is its online integrations with other tools like QuickBooks, making data entry tasks a breeze.
Features
- Speedy invoicing
- Inventory management
- Insights and reports
- Real-time alerts for employees and customers
- Intuitive dashboards
- Customer database
- Scheduling and dispatching
Pricing
While DoTimely does not offer a free trial, they have a free plan. Their standard plan starts at 23 AUD monthly, with 15 AUD for additional users.
Pros
Cons
The Service Program
Running a cleaning business requires excellent management skills, which is why The Service Program is the best way to stay organised. An add-on for QuickBooks, this software is the perfect fit for managers with an overwhelming load of invoices, data entry tasks, and a customer database to take care of.
Its key features are all-encompassing, including tools for signature capture, picture attachments, barcodes, real-time sync, field printing, invoices, and more. Plus, its QuickBooks integration allows you to distribute payments and avoid double-entry by working with professional sales reps.
Most importantly, the Service Program contributes to improved client communications by taking before/after pictures of gigs, capturing client signatures, tracking client equipment, and email transaction receipts.
Features
- Dispatching management
- Customer database
- Recurring cleaning jobs
- Billing and invoicing
- Routing and scheduling
- Signature capture
Pricing
The Service Program is undoubtedly the most expensive cleaning business software solution, with 78 AUD per user and a 390 AUD download fee.
Pros
Cons
mHelpDesk
If a better billing process is your priority, mHelpDesk is the only field service management solution you need. Its key features, such as timesheets, email-to-ticket management, and request form templates, allow field service businesses to automate most of their daily tasks.
mHelpDesk ensures all your schedules are easy to read and change as required, providing a neat overview of every cleaner's availability and upcoming jobs. The best part about this software is how it automates customer contact, offering 1:1 support, live chat, 24/7 availability, and video libraries.
You can also integrate your mHelpDesk profile into any website and use it in conjunction with QuickBooks.
Features
- Time tracking capabilities
- Email and text automation
- Request form templates
- Payment processing reminders for customers
- Scheduling
- Timesheets
- Email-to-ticket management
Pricing
mHelpDesk doesn't offer a free plan but has a 14-day free trial. Their standard plan starts at 265 AUD per month for every user.
Pros
Cons
Hubstaff
In field service management, ensuring your mobile workforce stays productive is critical. Hubstaff is the best task management tool to guarantee that. Its key features include online timesheets, GPS tracking, and productivity monitoring.
Its productivity monitoring feature is undoubtedly the most effective, displaying each employee's productivity percentage and task completion rate. This allows managers to delegate jobs based on team members' performance and availability.
Meanwhile, HubStaff's reporting feature provides insights into the hours worked per day, employee, or client. You can also receive invoices, budgets, job sites, and off-time reports.
Features
- Geofencing
- Insightful reports for budgeting
- Scheduling shifts
- Time cards
- Automated tracking to save time
- Online bookings
Pricing
Hubstaff offers a 14-day free trial and a free plan for only one user, while their standard plan starts at 22 AUD for two users.
Pros
Cons
Housecall Pro
Housecall Pro is undoubtedly expensive, but its extensive feature set makes it worth the investment. In addition, this cloud-based job management software is known for its ease of use, allowing you to train and onboard your employees as quickly as possible.
Beyond a centralised platform, you can also benefit from automatic reminders for email marketing and speedy invoice deliveries. The best part about Housecall Pro is that it has two versions: one for your maid service small business and one for the customers.
The customer version of Housecall Pro reduces the form-filling and data entries required. Although the service is expensive, you don't need to worry about hidden fees testing your budget.
Features
- Quick invoicing
- Credit card and bank payment processing
- Easy scheduling jobs
- Google Local Services
- Automated reminders for email marketing
- Online booking
Pricing
Housecall Pro starts at 76 AUD per month for every user.
Pros
Cons
the Complete Cleaning Business Starter Kit
Get our FREE Comprehensive Start-Up guide, complete with a checklist, business card template, pricing calculator and Invoice template.
How to Choose The Best Cleaning Business Software Solution
You should look for certain factors in a cleaning business software solution to ensure you get your money's worth. The target is to make it easier to run your cleaning business, so you should search for features like intelligent scheduling, easy integration, scalability, affordability, operational tools, and efficient customer support.
Efficient Scheduling
An effective online scheduling software makes it easier for cleaning businesses to manage jobs. Since the cleaning industry is quite competitive, businesses must ensure their schedules are packed as much and as efficiently as possible.
Automated scheduling is an integral part of field service management, as it helps guarantee that each team member handles the right appointment at the right time. This way, managers can get a real-time view of their cleaners' locations and what they're doing, making it easy to know who's available for an urgent gig.
Administrative Tools
As a cleaning business, having many employees and customers can make it impossible to keep everything in order manually. You can handle day-to-day operations, taxes, and insurance affairs with an automated cleaning business solution with no headaches.
Administrative tools such as speedy invoicing, inventory management, and insightful reports can help streamline operations and handle the managerial aspect of your entire business.
Ease of Use
The primary purpose of cleaning business software is to save time and make business operations more efficient. So, you must ensure that your software has a simple interface that allows you to add and remove clients, jobs, and employees easily.
Most cleaning jobs are straightforward, so there's no need to invest your money in a complex, feature-laden interface. Instead, you aim to have an intuitive dashboard that displays clients' appointments, team availability, revenue, upcoming schedule, and invoices in a clean and organised way.
Conclusion
The best software solution for field service businesses will reduce employee headaches and satisfy customers by increasing your team's productivity and automating daily operations. This way, you can focus more on growing your business and signing more contracts as a field service or janitorial manager.
